Jacque Fryday,
Technical Writer
A Cybersecurity Technical Writer and Policy Writer, writing in compliance
with IT Information Security standards, such as NIST and ISO/IEC.
Open to remote, contract work.
Writing and Editing Services
Cybersecurity Policy Writing
Policies written from scratch directly from controls in standards; or gap analysis performed to determine if existing policies are in compliance with standards; and, if not, what will bring them into compliance.
Cybersecurity Technical Writing
Documentation of processes and procedures in compliance with policies and standards, including interviews with Subject Matter Experts (SMEs), Standard Operating Procedures (SOPs) and Methods of Procedure (MOPs).
Compliance & Security
HIPAA 45 CFR, HITRUST, ISO 9001, ISO/IEC 20000, ISO/IEC 27001, ISO/IEC 27002, ITILv4, ITSMv3,
NIST 800-30r1, NIST 800-34r1, NIST800-53r5, NIST 800-88r1,
NIST 800-171r2, PCI-DSS v3.0,
SOC 2-DC Section 200, SOC 2-
Trust Services Criteria, and
company specific standards.
IT Support Documentation
Development of flowcharts, diagrams (including API diagrams), system manuals, and user guides for Super Admin, Admin, End User, and Proxy.
Knowledge Management
Knowledge base development and management in ServiceNow, SharePoint, and Confluence. Wiki administration, content migration, taxonomy development, meta data management, version control, and approvals process.
Working
Testimonials
See what people are saying about me.
Jacque supported a project for me and was described by her engineering peers and our client as: “One of the most dedicated and detailed technical writers they had ever met”, “a powerhouse”, and “essential to success.” It was a pleasure working with you and managing your engagement, Jacque. I hope to work with you again.
Business Development Executive
Oxford Global
Jacque and I were peer Cyber analysts in the Digital Defense Modernization program at HII. She understands the IT world, especially Cybersecurity. Her thorough policy and procedure documentation ensured that HII was compliant with NIST, ISO, and FedRAMP standards as part of migration to various platforms, including Okta, ZScaler, ServiceNow, and Splunk. I highly recommend Jacque to any team, as she is a great team member and would contribute greatly to further the success of any organization.
Senior Cybersecurity Program Manager
Jacque has a unique combination of skills and experience that make her a valuable team member. She has great ability to listen, capture, and organize ideas to ensure clarity and relevance. Her breadth of experience makes her well versed and quite able to produce high quality documentation across many IT functions. She is skilled at leveraging the capabilities of many documentation tools. She is smart, motivated, and trustworthy, and just a total pleasure to work with.
Custom Home Development
Stay In Touch
It is always a pleasure to hear from my clients and fans.